All Systems Operational

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如果你遇到了系统故障但这里没有问题发布，请访问我们的帮助中心页面(https://www.canva.cn/help/) 获取帮助。

登录和注册 Operational
编辑设计 Operational
查看设计 Operational
保存设计 Operational
下载设计 Operational
分享设计 Operational
上传素材 Operational
首页 Operational
项目中心 Operational
模板中心 Operational
应用 Operational
管理和设置 Operational
账单和订阅 Operational
印刷和配送 Operational
定时发布帖子 Operational
发布网站 Operational
帮助 Operational
应用SDK Operational
手机应用程序 Operational
iPad应用 Operational
iPhone应用 Operational
安卓应用 Operational
桌面应用程序 Operational
macOS 桌面应用 Operational
windows 桌面应用 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
可能遇到无法创建、打开设计
Resolved - 此次发生的问题目前已解决，您刷新页面后可恢复正常。非常感谢大家的耐心和理解

Resolved- This incident is now resolved. Thank you for your patience and understanding.
Jan 16, 10:14 CST
Investigating - 用户可能遇到具体问题包括：
• 无法从主页或嵌入Canva的应用程序中打开或创建设计
• 无法插入设计元素

解决方法：在主页创建或打开设计前，请尝试刷新页面。

我们正在积极调查该问题，并会及时向您更新进展情况。

Users may have issues with:
- Opening or creating a design from the Home page or any app wherein Canva is embedded
- Inserting a design item

Workaround: Refresh the page before creating or opening a design from the Home page.

We are currently investigating the issue and will keep you updated.
Jan 16, 10:09 CST
Jan 15, 2025
无法创建新设计
Resolved - This incident has been resolved.
Jan 15, 10:18 CST
Investigating - 我们发现 < 用户可能无法创建新设计>的问题，已有设计仍可以正常编辑。目前工程师正在全力跟进处理中，预计在30-45分钟内提供解决方案。我们会持续更新进展，感谢您的理解和耐心等待。
We’ve identified the issue of < users may not be able to create new designs > , with no impact on existing designs. Currently, the team is working on a resolution and expects to see it in the next 30-45 minutes. We'll keep you posted, and thank you for your understanding and patience.
Jan 15, 09:55 CST
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

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